This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

January 21 2022

I was assisted by Fred, Jamie, Anna and Jon F during my visits. Service was incredibly quick and easy! They were very helpful in guiding me in a direction that was most comfortable for my needs. In spite of a few busy afternoons, the team was very cordial and continued to take the time with me...

November 26 2021

I went into buying this car with some trepidation. It's a big (huge) deal, and I had a lot of anxiety. My salesman, Sejah Roulleau was so helpful. A very easy-going friendly guy and not pushy at all. He was able to answer all my questions and kept in touch through the whole (several weeks)...

February 22 2021

Just purchased a 2021 Toyota Venza from Regency Toyota Vancouver. Looked around at different hybrid SUV models and visited many other dealerships over our weeklong search. We landed here at Regency with the choice to place a factory order for the package options and color that exactly met our...

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