This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

March 03 2021

We bought a car at Regency Toyota Vancouver yesterday and we are very happy with their service. All the procedures, including car viewing, test driving, bargaining, formalities, new car explanation are very good. In particular, Peggy, the employee, was very kind and professional and patiently...

September 04 2020

By far the best experience I've had at a dealership to date. I reached out to most of the Toyota dealers in BC, but after a short visit to Regency, it was clear that this was where I wanted to do business. During our visit, every member of staff we encountered was very helpful and polite, but...

April 06 2020

Bought a brand new 2020 Toyota Corolla XSE model from Regency Toyota Vancouver. I personally would like to thank their sales team especially their Sales Manager Mr. Kam, product advisor Mr. Herbert, Finance Manager Nisha, Billy for their outstanding customer satisfaction. And highly recommend...

April 04 2020

It is not the biggest car dealership store but it has a really nice vibe. I really like how seriously they took the current situation with COVID-19 into account. I felt safe and welcome the whole time I was there. I was really positively surprised by the customer service, people's personal...

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