This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

April 05 2021

1) Your customer service is excellent. 2) Your company has high standards. 3) Your staff are friendly, knowledgeable and well-trained. 4) You do what you say. 5) You have a happy & loyal customer! Thank You!

March 07 2021

I have purchased and leased a lot of cars in my life, mostly Toyota's and this was the best experience I have ever had. Jasjit Chadha (JC), was knowledgable, kind and so easy to work with - a rare combination in a sales person. He provided a wonderful experience in what can often be a very nerve...

November 23 2020

Purchased my first car with the help of Jon Fernando, he was so helpful and answered all my questions perfectly. I came all the way from Vancouver Island in order to do business with him, since I’ve heard so many great things about this dealership. I was not let down at all! Highly recommend...

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