Very impressive

February 24 2021

We had been to other Toyota dealers, and did not feel confident with the knowledge of the salespeople or the advice being given. When we went to Regency, we were immediately treated with respect, our questions were addressed fully and directly, and they responded quickly to our needs. The team works together - it is not about one person monopolizing, but rather the group working in tandem for the best results for the client. Very impressive.

Shauna

Other Satisfied Customers

One of the friendliest, most productive experiences I've had at any dealership!

December 17 2021

One of the friendliest, most productive experiences I've had at any dealership. When I was looking to sell my vehicle I decided to call here first, and within two hours I had met with JC and Fred, we agreed on everything and I was on my way home. Honestly, I would easily recommend this place to... Read more

Sean

Highly recommend this team for your vehicle needs!

December 05 2020

I had a great experience with Fred Wu (assistant sales manager) who very professionally and courteously dealt with me, my trade-in (lease buy-out) and purchase of my 2021 Highlander. Fred was able to offer me great value for my trade-in, and his team members Nisha and Levi were outstanding,... Read more

By far the best experience I've had at a dealership to date!

September 04 2020

By far the best experience I've had at a dealership to date. I reached out to most of the Toyota dealers in BC, but after a short visit to Regency, it was clear that this was where I wanted to do business. During our visit, every member of staff we encountered was very helpful and polite, but... Read more

James F.

Amazing !!!

April 04 2020

It is not the biggest car dealership store but it has a really nice vibe. I really like how seriously they took the current situation with COVID-19 into account. I felt safe and welcome the whole time I was there. I was really positively surprised by the customer service, people's personal... Read more

R.kloska