Regency Toyota Vancouver | Customer Reviews

I feel incredibly fortunate that on the day that I called

October 30 2024

I feel incredibly fortunate that on the day that I called, Regency Toyota happened to have the car I had decided upon after extensive research. I also feel incredibly grateful for the exceptional experience I had at the dealership from the beginning to the end of the process. I was very impressed... Read more

Stephanie

Everything was done so seamlessly!

June 10 2022

We bought a Highlander Platinum last week. Everything from timelines, to updates to accommodating our requests for a delay of pick up by a week(we had a baby) and then quickly arranging pick up on a short notice was done so seamlessly. The team went out of their way to secure a platinum for us in... Read more

Mangesh

One of the friendliest, most productive experiences I've had at any dealership!

December 17 2021

One of the friendliest, most productive experiences I've had at any dealership. When I was looking to sell my vehicle I decided to call here first, and within two hours I had met with JC and Fred, we agreed on everything and I was on my way home. Honestly, I would easily recommend this place to... Read more

Sean

Many thanks for an enjoyable experience and we will come back when it’s time to replace our vehicle!

December 17 2021

We went to Regency Vancouver for trade in. The team was fantastic from the reception, sales to vehicle transfer and insurance. We sold our used vehicle and got home a great used vehicle in only 2 hours. Mehrad and his manager, Fred helped us through the selling/buying process. He is professional... Read more

Priscilla

This has easily been the best car buying experience I've ever had!

December 17 2021

This has easily been the best car buying experience I've ever had. I was buying a non-Toyota used car and the sales team with Danny and Jon Fernando went above and beyond by driving the car to a mechanic of my choice for an independent inspection and even taking the car all the way to Langley to... Read more

Paul

Highly recommend this team for your vehicle needs!

December 05 2020

I had a great experience with Fred Wu (assistant sales manager) who very professionally and courteously dealt with me, my trade-in (lease buy-out) and purchase of my 2021 Highlander. Fred was able to offer me great value for my trade-in, and his team members Nisha and Levi were outstanding,... Read more

Amazing !!!

April 04 2020

It is not the biggest car dealership store but it has a really nice vibe. I really like how seriously they took the current situation with COVID-19 into account. I felt safe and welcome the whole time I was there. I was really positively surprised by the customer service, people's personal... Read more

R.kloska

This was the best experience I have ever had purchasing a vehicle!

October 24 2023

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to... Read more

Robert

I was even more delighted to discover that the GM was also a woman!

August 21 2023

I had been searching for a used car for a few weeks, pretty disheartened by the whole scene and despairing of finding a good car that I could afford without a lot of hidden problems when I called Regency Toyota and Kiah picked up the phone. I was immediately disarmed by her bright, forthright... Read more

Clelia

One of the best new car buying experiences I've had!

August 18 2023

One of the best new car buying experiences I've had. Recently took possession of a 2023 GR86 from Regency. From the first contact with the team confirming the specification of the car and placing my deposit, to the communication throughout and the delivery experience – everything was amazing.... Read more

Barry

I strongly recommend this Toyota dealership!

May 05 2023

I put in an order for a RAV4 2 years ago. The car has finally arrived. My salesperson named Levi was very professional. He kept in touch with me during the waiting period. When the car arrived, unlike other dealerships that rushed you into taking delivery immediately, he suggested I take a test... Read more

Raymond

The staff was incredibly friendly, knowledgeable and accommodating from the moment I walked in!

May 05 2023

I recently purchased a car from Regency Toyota Vancouver and I have to say that the experience was exceptional. The staff was incredibly friendly, knowledgeable and accommodating from the moment I walked through the door. My salesperson, Levi, was patient and attentive, answering all of my... Read more

Louis

Great Service Means Happy Customers