This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

August 18 2023

One of the best new car buying experiences I've had. Recently took possession of a 2023 GR86 from Regency. From the first contact with the team confirming the specification of the car and placing my deposit, to the communication throughout and the delivery experience – everything was amazing....

April 05 2021

1) Your customer service is excellent. 2) Your company has high standards. 3) Your staff are friendly, knowledgeable and well-trained. 4) You do what you say. 5) You have a happy & loyal customer! Thank You!

March 01 2021

I couldn't be happier with the all-around service I've received at Regency Toyota Vancouver. Sejah worked with me on every step in choosing the right vehicle for my needs, setting up test drives and providing good information on different models, extra options, and keeping it within the budget...

February 24 2021

We had been to other Toyota dealers, and did not feel confident with the knowledge of the salespeople or the advice being given. When we went to Regency, we were immediately treated with respect, our questions were addressed fully and directly, and they responded quickly to our needs. The team...

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