Truly top tier service from all departments!

March 01 2021

Truly top tier service from all departments!

I couldn't be happier with the all-around service I've received at Regency Toyota Vancouver. Sejah worked with me on every step in choosing the right vehicle for my needs, setting up test drives and providing good information on different models, extra options, and keeping it within the budget I'd set out with. He's always been quick to respond to emails and texts and even answered phone calls when I had more immediate questions. Sejah and his manager Danny were an absolute pleasure to work with, making it an easy decision (out of several other dealerships I was in contact with) to choose them and close the deal on a new Corolla HB. It was a stress-free and enjoyable experience as it should be! Big bonus points to Billy in Financing and Ada in Auto Insurance who both found ways to give solid coverage and still save me money right at delivery. If for some reason I ever need to own more vehicles I won't hesitate to call this team first. Bonus is they sell Toyotas, so you can't really go wrong. Truly top tier service from all departments.

Other Satisfied Customers

October 24 2023

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to...

March 03 2021

We bought a car at Regency Toyota Vancouver yesterday and we are very happy with their service. All the procedures, including car viewing, test driving, bargaining, formalities, new car explanation are very good. In particular, Peggy, the employee, was very kind and professional and patiently...

April 04 2020

It is not the biggest car dealership store but it has a really nice vibe. I really like how seriously they took the current situation with COVID-19 into account. I felt safe and welcome the whole time I was there. I was really positively surprised by the customer service, people's personal...

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