I rate Regency Toyota #1....without a doubt!

November 26 2021

I rate Regency Toyota #1....without a doubt!

I went into buying this car with some trepidation. It's a big (huge) deal, and I had a lot of anxiety. My salesman, Sejah Roulleau was so helpful. A very easy-going friendly guy and not pushy at all. He was able to answer all my questions and kept in touch through the whole (several weeks) process. The Sales Manager, Fred Wu was fantastic. I had some concerns and he put me at ease. Both with the information he gave me and his manner. Billy Tse, the Financial Services Manager was absolutely the best! Give that guy a raise. He was so calm and cool. So friendly and so funny. He understood my reservations, and was so patient as he explained the process. From the beginning to the point where I picked up my car, these guys made it easy. They answered all my questions, addressed all my concerns, and seemed very genuine in wanting me to have the best possible experience. They were all very friendly, approachable, and still very professional. While I have been a loyal Toyota customer for some time, I can't say I've experienced the same treatment at the same at other Toyota dealerships. I rate Regency Toyota #1....without a doubt! I would recommend this dealership to anyone looking to buy or sell, a car. I just want to add that the 'store' itself is very pleasant. While not as large and fancy as some, it was very clean and bright. And has great coffee.

Other Satisfied Customers

September 25 2021

I highly recommend Toyota Regency and Sales Consultant Jon Fernando for your car buying needs. This will be the fastest, smoothest, most transparent and hassle-free car purchase experience you will ever have. I can guarantee you that after getting a 2018 Toyota Prius Prime Plugin (purchased July...

March 07 2021

I have purchased and leased a lot of cars in my life, mostly Toyota's and this was the best experience I have ever had. Jasjit Chadha (JC), was knowledgable, kind and so easy to work with - a rare combination in a sales person. He provided a wonderful experience in what can often be a very nerve...

April 06 2020

Bought a brand new 2020 Toyota Corolla XSE model from Regency Toyota Vancouver. I personally would like to thank their sales team especially their Sales Manager Mr. Kam, product advisor Mr. Herbert, Finance Manager Nisha, Billy for their outstanding customer satisfaction. And highly recommend...

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