I rate Regency Toyota #1....without a doubt!

November 26 2021

I rate Regency Toyota #1....without a doubt!

I went into buying this car with some trepidation. It's a big (huge) deal, and I had a lot of anxiety. My salesman, Sejah Roulleau was so helpful. A very easy-going friendly guy and not pushy at all. He was able to answer all my questions and kept in touch through the whole (several weeks) process. The Sales Manager, Fred Wu was fantastic. I had some concerns and he put me at ease. Both with the information he gave me and his manner. Billy Tse, the Financial Services Manager was absolutely the best! Give that guy a raise. He was so calm and cool. So friendly and so funny. He understood my reservations, and was so patient as he explained the process. From the beginning to the point where I picked up my car, these guys made it easy. They answered all my questions, addressed all my concerns, and seemed very genuine in wanting me to have the best possible experience. They were all very friendly, approachable, and still very professional. While I have been a loyal Toyota customer for some time, I can't say I've experienced the same treatment at the same at other Toyota dealerships. I rate Regency Toyota #1....without a doubt! I would recommend this dealership to anyone looking to buy or sell, a car. I just want to add that the 'store' itself is very pleasant. While not as large and fancy as some, it was very clean and bright. And has great coffee.

Other Satisfied Customers

August 18 2023

One of the best new car buying experiences I've had. Recently took possession of a 2023 GR86 from Regency. From the first contact with the team confirming the specification of the car and placing my deposit, to the communication throughout and the delivery experience – everything was amazing....

October 18 2021

Jon, Eman & Eddie are not just great staff but good people. Especially sales manager Kam who always looks after us but also to all of our friends & peoples that we introduce to him. Which is the reason why this is our fifth Toyota since 2011, Kam don’t treat us as customers but like a family,...

March 07 2021

I have purchased and leased a lot of cars in my life, mostly Toyota's and this was the best experience I have ever had. Jasjit Chadha (JC), was knowledgable, kind and so easy to work with - a rare combination in a sales person. He provided a wonderful experience in what can often be a very nerve...

April 06 2020

The staff was very kind, sincere, extremely helpful, straight forward info, answered every question, understanding, and willing to work with me on all aspects. There was no pressure, and how they treated me was amazing. I recommend Regency Toyota to anyone. Fantastic experience. It requires 10...

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