Regency Toyota sets itself apart from other dealerships in the city!

May 04 2023

Regency Toyota sets itself apart from other dealerships in the city!

Regency Toyota Vancouver sets itself apart from other dealerships in the city with its boutique-like atmosphere. The managers work alongside their team members on the open floor, which creates a more collaborative and approachable environment. During my visit, I didn't encounter any pushy or aggressive salespeople, which can be a common experience at other dealerships.

I would like to give a special mention to three individuals at Regency Toyota who made my experience memorable. First, Kiah Thorpe, a sales associate who was incredibly patient and responsive to my inquiries, particularly regarding the wait times for Toyota vehicles. I dealt with her for six months, and she was always helpful and professional. Second, Kam Bagheri, a sales manager who was not only friendly, but also remembered my wife and I when we returned two months later. He went above and beyond to fulfill a promise he made to us and displayed a keen awareness of his surroundings. Finally, Fred Wu, another sales manager who demonstrated a boutique-like demeanor even though I had never met him before. He was friendly and helpful, which added to the welcoming atmosphere of the dealership.

Overall, I highly recommend Regency Toyota for their friendly, non pushy demeanor. They were pleasant to deal with from start to finish.


Other Satisfied Customers

January 21 2022

I was assisted by Fred, Jamie, Anna and Jon F during my visits. Service was incredibly quick and easy! They were very helpful in guiding me in a direction that was most comfortable for my needs. In spite of a few busy afternoons, the team was very cordial and continued to take the time with me...

April 05 2021

1) Your customer service is excellent. 2) Your company has high standards. 3) Your staff are friendly, knowledgeable and well-trained. 4) You do what you say. 5) You have a happy & loyal customer! Thank You!

November 23 2020

Purchased my first car with the help of Jon Fernando, he was so helpful and answered all my questions perfectly. I came all the way from Vancouver Island in order to do business with him, since I’ve heard so many great things about this dealership. I was not let down at all! Highly recommend...

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