This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

June 10 2022

We bought a Highlander Platinum last week. Everything from timelines, to updates to accommodating our requests for a delay of pick up by a week(we had a baby) and then quickly arranging pick up on a short notice was done so seamlessly. The team went out of their way to secure a platinum for us in...

October 18 2021

Jon, Eman & Eddie are not just great staff but good people. Especially sales manager Kam who always looks after us but also to all of our friends & peoples that we introduce to him. Which is the reason why this is our fifth Toyota since 2011, Kam don’t treat us as customers but like a family,...

May 21 2020

The best car buying experience. What a breeze form walking in to dealership to taking delivery of my 2020 prius prime plugin. The entire team at regency Toyota delivered perfectly. The sales manager Kam Bagheri, John long sales consultant and the delivery specialist really took their time and...

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