This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

December 05 2020

I had a great experience with Fred Wu (assistant sales manager) who very professionally and courteously dealt with me, my trade-in (lease buy-out) and purchase of my 2021 Highlander. Fred was able to offer me great value for my trade-in, and his team members Nisha and Levi were outstanding,...

May 12 2020

Just bought a 2020 Tacoma TRD Sport from Regency Toyota yesterday and it was a fantastic experience. Sejah and John are both extremely knowledgeable Product Advisors and they made the entire experience smooth, efficient, and enjoyable. Sean, Jamie, and Kam were also very helpful. I spent a lot of...

April 06 2020

Bought a brand new 2020 Toyota Corolla XSE model from Regency Toyota Vancouver. I personally would like to thank their sales team especially their Sales Manager Mr. Kam, product advisor Mr. Herbert, Finance Manager Nisha, Billy for their outstanding customer satisfaction. And highly recommend...

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