This was the best experience I have ever had purchasing a vehicle!

October 24 2023

This was the best experience I have ever had purchasing a vehicle!

I could have sent this right after picking up the 2007 RAV4, but decided to wait until we put some kilometres on it. It is now three weeks and 2000 kms since I drove the car off your lot. Every kilometre reinforcing our decision to purchase it. Every kilometre confirming how it was presented to me by your team. This was the best experience I have ever had purchasing a vehicle. I am 72 and mostly purchased new, yet no previous experience matches the service I received from JC, Fred, Danny, Ivan, Nisha and others. From initial contact with JC and the conversations that followed topped off by driving off and noticing the fuel tank was full created an experience that I will not forget. Simply remarkable. The oldest car I have purchased in over 20 years, the least expensive car I have purchased in over 20 years. The best service I have ever received was buying a 16 year old RAV4 from Regency Toyota Vancouver. Thinking back to “the” day continues to bring a smile, as does driving the car. Thank you!

Other Satisfied Customers

May 05 2023

I put in an order for a RAV4 2 years ago. The car has finally arrived. My salesperson named Levi was very professional. He kept in touch with me during the waiting period. When the car arrived, unlike other dealerships that rushed you into taking delivery immediately, he suggested I take a test...

June 10 2022

We bought a Highlander Platinum last week. Everything from timelines, to updates to accommodating our requests for a delay of pick up by a week(we had a baby) and then quickly arranging pick up on a short notice was done so seamlessly. The team went out of their way to secure a platinum for us in...

March 07 2021

I have purchased and leased a lot of cars in my life, mostly Toyota's and this was the best experience I have ever had. Jasjit Chadha (JC), was knowledgable, kind and so easy to work with - a rare combination in a sales person. He provided a wonderful experience in what can often be a very nerve...

Share Your Experience

Please complete the form

Please do not use special characters

Add a picture

No file selected

Level of satisfaction