Truly top tier service from all departments!

March 01 2021

Truly top tier service from all departments!

I couldn't be happier with the all-around service I've received at Regency Toyota Vancouver. Sejah worked with me on every step in choosing the right vehicle for my needs, setting up test drives and providing good information on different models, extra options, and keeping it within the budget I'd set out with. He's always been quick to respond to emails and texts and even answered phone calls when I had more immediate questions. Sejah and his manager Danny were an absolute pleasure to work with, making it an easy decision (out of several other dealerships I was in contact with) to choose them and close the deal on a new Corolla HB. It was a stress-free and enjoyable experience as it should be! Big bonus points to Billy in Financing and Ada in Auto Insurance who both found ways to give solid coverage and still save me money right at delivery. If for some reason I ever need to own more vehicles I won't hesitate to call this team first. Bonus is they sell Toyotas, so you can't really go wrong. Truly top tier service from all departments.

Other Satisfied Customers

August 18 2023

One of the best new car buying experiences I've had. Recently took possession of a 2023 GR86 from Regency. From the first contact with the team confirming the specification of the car and placing my deposit, to the communication throughout and the delivery experience – everything was amazing....

April 05 2021

1) Your customer service is excellent. 2) Your company has high standards. 3) Your staff are friendly, knowledgeable and well-trained. 4) You do what you say. 5) You have a happy & loyal customer! Thank You!

December 05 2020

I had a great experience with Fred Wu (assistant sales manager) who very professionally and courteously dealt with me, my trade-in (lease buy-out) and purchase of my 2021 Highlander. Fred was able to offer me great value for my trade-in, and his team members Nisha and Levi were outstanding,...

November 15 2020

What a great experience! Everyone was so patient, kind, and helpful. We worked with Ivan, and he was stellar!! So personable and helpful! It really felt like he had our best interests at heart and he went above and beyond to accommodate our needs and schedules. Really appreciated the warm and...

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